End User FAQ |
Whether
on dial-up, DSL or cable, today's browsers demand instant content
and have little patience for a slow loading page. Proxyconn, based
in Irvine, California, was founded in 2001 to meet this demand.
Proxyconn has created patent-pending technology that makes effective
Web browsing speeds up to 5x faster. Our technology is sold directly
to consumers and through ISPs. Today, Proxyconn's proxy servers are
strategically located in major US cities, and its service is enjoyed
by users throughout the US and North America.
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How do Proxyconn's Accelerator products work?
For
the most part, Internet traffic goes through our software, which
runs in the background on your computer. Our software then sends the
page requests you make to our proxy servers that perform
sophisticated data compression. Bottom line is that you get a
significant increase in your browsing speed. More details can be found
in our Technology section.
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What
are advantages of the ad blocking?
Proxyconn
Accelerator performs ad suppression: it recognizes and removes
banner ads and other advertising from each page. This accelerates
page loading, eliminates annoying distractions and protects your
privacy from online advertisers.
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How
much faster will my connection be?
Connection and download speed depend on your modem speed, current
phone line conditions, computer performance and configuration. It
can also depend on the amount of data you download and on internet
traffic as well. On average though, you should expect up to 6x
faster browsing speed.
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How
do I install the service?
You
just press "Install" on the page, that appears when you
sign up. The Proxyconn Accelerator will be downloaded and installed.
Alternatively, you will be able to download a self-installing file,
and to install from it.
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How
do I cancel the service?
Users
may cancel the service at any time by going to the Private Area
section at www.proxyconn.com/myaccount.asp. There you are two clicks
away from canceling.
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How
do I disable Proxyconn Accelerator?
Right
click the Proxyconn icon on your taskbar and select Disable.
Proxyconn will be disabled until it is Enabled again.
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Can
I still use my ISP?
Yes.
Proxyconn requires no changes to your ISP. You keep the same email,
the same phone numbers and all the same other settings you may have
with your current ISP.
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What
if I change ISP?
Install
your new ISP software and then run "Repair" command to
insure the new settings are recognized. That's it.
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Who
can benefit from Proxyconn?
Everyone.
Proxyconn's technology is designed to increase privacy and browsing
speeds on any connection.
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Can
I use it when I travel?
Proxyconn
is ideal for laptop travelers. Our software solution allows the
fastest Internet connection from any remote dial-up connection
anywhere, anytime.
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How
much does it cost?
It
costs $5.95 per month with additional discounts for longer
subscription periods. For a limited time, first time users receive
the first week free. Subscribers can cancel the service at any time
in the Private Area of the site.
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What
is Proxyconn Plus?
Proxyconn
Plus is a part of the Acceleration Service. Its purpose is to
completely remove unwanted pop up, pop under and exit windows. These
windows are a big annoyance and frequently cause browser crashes.
Proxyconn Plus requires Internet Explorer 5.01 or later.
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What
are the system requirements?
PC: Browser - Internet Explorer 5.01 or higher, Firefox, Netscape versions
4.07 through 7.X or Opera. Some features are supported only on
Internet Explorer. OS - Win98, Win Me, Win XP, Vista, Win 2000 Pro.
Hardware: PC, 20 MB of disk space and 64 MB of RAM.
Mac:
Apple Macintosh, OS X 10.3 or later. Browsers - Internet
Explorer 5.2.2 or later, Safari 1.1 or later. Some features
are not supported on Mac.
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What
about AOL ?
AOL
is fully supported, including version 9.
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Will
I be bombarded with banner ads?
No.
Proxyconn's software is dedicated to eliminating banner ads,
pop-ups, and pop-under ads.
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What
about my privacy with Proxyconn?
We
respect and protect your privacy. See our Privacy Policy.
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We
are using a shared Internet connection. Where should we install
Proxyconn Accelerator?
Install
it on every computer that you wish to accelerate. You do not need to
install Proxyconn Accelerator on the machine that serves only as a
gateway.
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May
I use Proxyconn on multiple machines?
You
need a separate account for every PC, using Proxyconn Service.
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How
is Proxyconn Accelerator related to DSL?
Proxyconn
Accelerator is not DSL, but it accelerates your Internet connection
to the speeds that mirror those in DSL range.
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Is email accelerated?
Yes.
We accelerate email and support all leading email clients: Outlook,
Outlook Express, Eudora, Netscape, Opera. |
Are downloads, streaming media and games accelerated too?
In
some cases, yes. But, for majority of Internet users, Proxyconn
Accelerator will accelerate only web pages loading (text, images and
animations), web based mail, email (embedded images and animations).
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What
about file sharing (P2P) applications?
Proxyconn
enhances and accelerates them by blocking ads and pop ups in some P2P
applications and the parasiteware they install.
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Is Proxyconn Accelerator compatible with GoogleTM Desktop
Search?
Yes, it is. You may run both programs on the same machine in
the same time, and receive full functionality from both of them.
We do not know, why Google alleges opposite.
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Does
Proxyconn Accelerator work with Windows Vista?
Yes, it does. The latest version installs on Windows Vista
automatically. Versions prior to 3.30 require some
manual configuration.
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For
technical support please contact Proxyconn's support department at
support@proxyconn.com.
Internet Web Accelerator Home |