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  • Windows Vista problems? - Instructions
     

  • How to cancel - (Monthly & Trial Accounts) Right click the Proxyconn icon and select My Account, then Unsubscribe. (This option is disabled after the trial period for the Annual & Proxyconn Suite for Broadband service option, as these are charged only once.)

  • How to Re-install - Locate the file proxyconn.exe on your computer and run it to install.  Or, download the file from  www.proxyconn.com/myaccount.asp . You shall need your access code to enter.

  • Where is my Access Code - Right click the Proxyconn icon and select Repair. It will appear on the second screen.

  • Billing procedure - Your account is charged in advance every month for as long as the account is active. Annual subscribers are charged once after the seven days free trial. If you cancel as indicated above, your subscription shall terminate at the end of the monthly cycle. Cancellation therefore, stops any future charges.  No refunds are applicable.
     

For technical support or billing issues email us:
support@proxyconn.com

9 :00AM - 5:00 PM PST
Mon- Fri, excluding holidays

 

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Copyright 2001-2013, Proxyconn, Inc. All Rights Reserved


Proxyconn technology is protected by U.S. patent No. 6,757,717. 

 

ProxyconnTM, Proxyconn AcceleratorTM ,  "DSL Speed for Dial-up" TM and the Proxyconn Logos are trademarks and/or service marks of Proxyconn, Inc. and may be registered in the U.S. and other countries. Other trademarks and logos shown are property of their respective owners, and no affiliation with or endorsement, sponsorship or support of Proxyconn or Proxyconn Accelerator is implied.

 

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